The following details how to install, setup, and use ClubZap. This information is primarily directed towards coaches and COVID-19 compliance officers.

Setup (Parents)

(1) Install ClubZap - join LDFC
http://help.clubzap.com/en/articles/1333667-how-do-i-download-install-the-clubzap-app
http://help.clubzap.com/en/articles/2015759-how-can-i-subscribe-unsubscribe-and-switch-clubs

(2) Join appropriate age-group chat as "Parent" or "Player"

- If joining as a "Parent" you will be asked to setup a "Child".

(3) Setting up your kid in the chat
http://help.clubzap.com/en/articles/4385083-how-to-change-your-childs-name-in-chat

- In case you need to make amendments or corrections.

Setup (Coach)

(1) Complete steps from "Setup (Parents)" but select "Coach" in you have a child in the squad, otherwise select "Other".

(2) Get Admin access to your group's chat
http://help.clubzap.com/en/articles/4201510-managing-a-group-members-privilege-add-remove-group-admins

 - Talk to the existing admins to get the necessary Admin privileges.

Other FAQs (for Coaches)

(1) Setting up a training session
***attach the COVID questionnaire (IMPORTANT!!!)
http://help.clubzap.com/en/articles/4201580-creating-new-events-and-managing-existing-events

(2) Setting up a fixture
***attach the COVID questionnaire (IMPORTANT!!!)
http://help.clubzap.com/en/articles/4201580-creating-new-events-and-managing-existing-events

(3) Fixtures and results
http://help.clubzap.com/en/articles/1343460-filter-fixtures-schedules-results

(4) See who is available for upcoming events
http://help.clubzap.com/en/articles/4201617-check-who-is-available-for-upcoming-events

(5) Recording attendance (Compliance Officer or Coach)
http://help.clubzap.com/en/articles/4201622-record-attendance-at-your-event

(6) Sending text messages
http://help.clubzap.com/en/articles/4201567-sending-text-message-to-chat-group-members

(7) Editing a group members name
http://help.clubzap.com/en/articles/4362788-how-do-i-edit-a-group-members-name

(8) Accepting or rejecting new group join requests
http://help.clubzap.com/en/articles/4243399-how-to-accept-or-reject-new-group-join-requests

(9) Adding/removing subscribers to/from a chat
http://help.clubzap.com/en/articles/4201559-adding-removing-members-to-a-group

(10) How to leave a chat
http://help.clubzap.com/en/articles/2606363-how-to-join-or-leave-a-chat-group

(11) How to manage chat notifications
http://help.clubzap.com/en/articles/2606389-how-do-i-manage-chat-notifications-and-configure-auto-reply

(12) Other chat FAQs
http://help.clubzap.com/en/articles/2582333-faqs-group-chat

Compliance Officer

(1) Join a chat and become a chat admin

- Compliance officers (CO) have to be admins of the age-group chat they will be overseeing. This allows other coaches, and vetted and safeguarded parents/guardians, to assist other groups who need a CO the event. The CO will need to request access or an existing admin of the chat will need to add them to the group, then the admin will need to make the CO an admin. After the session is done, the chat admin may remove the CO access to the group at their discretion.

http://help.clubzap.com/en/articles/4201559-adding-removing-members-to-a-group

(2) Recording attendance (Compliance Officer or Coach)
http://help.clubzap.com/en/articles/4201622-record-attendance-at-your-event